Below are excerpts of emails sent to our tech support and customer service departments from some of our satisfied clients. We highly respect our client's privacy and have edited their last names and company information where needed. These comments are unsolicited.
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To FtpKey.com
I looked at the site and ran the various UserID's/Passwords and I could not
be more pleased with the way things work
You guy's do good work!
You don't know the problems we have experienced with other so-called ftp
host up to now
/s/Charlie
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Hi
Once again thank you. This is
definitely the best customer service I
have ever seen.
-Regina
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Thank you for your prompt service.
Sincerely,
Victor
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Hi,
I think you must provide the best customer service around! You always answer right away and are always very helpful. I appreciate it!
Audrey
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Thanks.
You should have the new account information shortly.
As always, I am impressed with your response and customer service.
Lynn
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that was fast!!!!!!!!!!!!!!
That is customer service!!!!
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Thank you for outstanding
customer service!
Have a great weekend!
Take care,
Colleen
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I really appreciate you restoring my files to me. It
saved the day.
Thank you so much for your tech support.
Carole
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thanks again, I can't tell
you how great you guys are with your responses, too bad everybody can't be like
you.
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Thank you for the great service, it has been a pleasure
doing business with
this company.
- George
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Thanks! That’s
great service.
Al
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THANK YOU!!!!!
You are awesome!!!! Aloha, Rachel
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Thank you for your prompt response. I will say that in the
short time that I
utilized your service I was very happy. I have already recommended your
services to people looking for an ftp site.
Thank You
Laura
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fantastic service
Prem
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That is soooo funny, I checked
it right before you sent your email. I am up and running. You
have a wonderful service department... better than Dell and in my book
they are top notch. You guys have them beat.
Thanks again
Karen
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You
know, I thought Dell had a great customer service department... but you
guys have them beat. I am to connect. Thanks for making my day
and weekend much, much better.
Karen
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Thank you for your prompt reply!
You guys are the best!
Thanks again,
janet
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Thank-you for your prompt
response. Your customer service support is excellent!!
Thank-you!
Ron
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Thanks so much for your prompt response. You guys have been a true pleasure with whom to work. Wendy.
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Thanks, you folks have been great! Jan
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Thanks for the quick service.
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This was the
fastest and most complete answer I have ever gotten from any e-mail based
technical support from any company EVER.
You guys
rock!
(You can
quote me!)
Darrin
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Thanks,
I appreciate that and I would highly recommend your company!
Best Regards,
Robert
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Hi,
Thanks so much!! You guys are awesome,
Later
Alex
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Thanks a bunch. You guys
are quick.
Cheers
S
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Hi again,
I just
answered my own question that I just sent you- I opened the link and saw the
file right there.
I want to
compliment you on your Customer Service. Your
prompt helpful replies are outstanding!
Pat